Welcome to Learn Book

Home » Random Learnings » Organization Meter: Policy & SOP

Organization Meter: Policy & SOP

Contents

Blog with us!

Policy is formalized practice.

Your organization has been doing something for so long that it becomes part of its identity. It formalizes it by taking approval of the management. Now, not one can go against a formalized practice. While one may not be penalized always if one dithers, there is no incentive to.

Policy is not just formalized practice. 

Policies are powerful tools to bring about change in an organization, to even go against a formalized practice. In these cases, going against the policy can result in penal actions.

The Objectives of Policy

It is to make the operations smoother, the delivery smarter. It is to eliminate ambiguity as much as possible and help decision-makers take decisions in a faster and more informed way. It is to make knowledge transfer simple and succession planning seamless.

policy

The Requirement of SOP

SOP, for the uninitiated, refers to Standard Operating Procedures. If your organization has wonderful policies, but yet the talent retention is not great, your employees complain against the bureaucratic nature of your organization, your delivery men are frustrated and power circles have evolved within your organizations, it is because your organization does not have enough SOPs.

Use this thumb rule:

For a great organization, Number of SOPs : Number of Policies >> 1. 

Much greater than 1 would reflect that the policy makers are aware of the ground realities and have painstakingly developed and curated their SOPs and/or, the policy makers constantly have an ear to the shop floor and listen to the difficulties faced by the customers (internal or external) as also the delivery men.

The Bottom Line: Writing and adopting policies are not enough. You need evolving SOPs to back them up. Then you might just be able to attain the objectives of policy-making. 

Amartya Dey, India

Other Articles by the Author:

Picture Credit:

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: